Privacy Policy

We use the information we collect only where reasonably necessary to operate, improve, and protect our services — including creating and managing your account, processing and fulfilling orders, arranging shipping and returns, processing payments, sending order confirmations, responding to support enquiries, personalising your experience, recommending products, improving our website, preventing fraud, meeting legal and regulatory requirements, and responding to lawful requests from authorities where required.

With your consent, or where otherwise permitted, we may send you updates about new products, special offers, promotions, sales, collections, PRIZT news, or other information we believe may be relevant to you. You can unsubscribe from promotional emails at any time using the unsubscribe link included in our emails. You may still receive essential communications relating to your account, orders, payments, delivery, returns, or important policy updates.

PRIZT may use cookies and similar technologies to keep you signed in, remember your preferences, maintain items in your shopping cart, understand how visitors use our website, measure website and marketing performance, improve navigation, and provide more relevant content and advertising. You can manage or disable cookies through your browser settings, though disabling certain cookies may affect some features of the website.

Payments made through prizt.com may be processed through trusted third-party payment gateways. Sensitive payment details such as full card information are generally processed directly by the payment provider and are not intended to be stored by PRIZT. We recommend reviewing the privacy policies of the applicable payment provider for more information about how they handle your payment information.

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, alteration, and destruction. While we work to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected — including completing transactions, providing customer support, maintaining business and accounting records, preventing fraud, resolving disputes, and meeting legal and regulatory requirements. When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it where appropriate.

Our website may contain links to third-party websites, platforms, or services. PRIZT is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of any third-party service before providing personal information.

PRIZT is not intended to knowingly collect personal information from children who are not legally permitted to provide such information without parental or guardian consent. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, remove the information.

We may disclose personal information where reasonably necessary to comply with applicable laws or regulations, respond to court orders or lawful government requests, cooperate with authorised law-enforcement agencies, investigate suspected fraud or illegal activity, and protect the rights, property, safety, and security of PRIZT, our customers, or others.

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable requirements. Any updated version will be published on this page with the revised effective date. We encourage you to review this policy periodically.